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  • About Us
    • Why Protel BPO?
    • Why Belize?
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    • In the News
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  • Contact Us
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Daily Archives: June 7, 2022

Strong leaders promote happiness in the workplace, which shows in customer satisfaction results.

Customer Satisfaction Improvements Start With Strong Leadership

Inbound contact centerBy sjcmarketingJune 7, 2022

Most companies talk about how they want to improve service, achieve a heightened customer experience and how they want their leaders to be stronger and provide the guidance necessary to create an effective team. The way to achieve these goals is to improve training for customer service agents, as well as create a standard for…

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