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  • Services
    • Order Processing Services
    • Appointment Setting Services
    • Inbound Call Center Services
    • Phone Answering Services
  • About Us
    • Why Protel BPO?
    • Why Belize?
    • Our Team
    • Our Community
  • Resources
    • Blog
    • White Papers and Case Studies
    • The Protel Difference
    • In the News
  • FAQ
  • Contact Us
    • Let’s Talk
    • Employment
  • 📞 (888) 898-1426

Daily Archives: July 5, 2022

Impress your valued customers with a contact center that focuses on the customer experience.

Personalized Services Can Improve the Customer Experience

Outsource Customer ServiceBy Ronen Ben-DrorJuly 5, 2022

If you’ve witnessed long-term customers suddenly disappear, it’s highly possible that your customer experience strategies need a fresh look. From extensive hold times to unfriendly or unknowledgeable customer service representatives, there are a variety of areas where you could be creating a negative experience for the customer. Partnering with the right contact center can be…

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