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  • Services
    • Order Processing Services
    • Appointment Setting Services
    • Inbound Call Center Services
    • Phone Answering Services
  • About Us
    • Why Protel BPO?
    • Why Belize?
    • Our Team
    • Our Community
  • Resources
    • Blog
    • White Papers and Case Studies
    • The Protel Difference
    • In the News
  • FAQ
  • Contact Us
    • Let’s Talk
    • Employment
  • 📞 (888) 898-1426

Daily Archives: September 13, 2022

Partnering with a nearshore contact center provides valuable benefits, such as reduced costs.

A Nearshore Contact Center Experience That Is “UnBelizable”

Inbound contact centerBy Ronen Ben-DrorSeptember 13, 2022

The offshore vs. nearshore debate for outsourcing customer service is gaining traction thanks to the emergence of Belize as a nearshore powerhouse. While El Salvador, Nicaragua and Panama have all grown as countries providing contact center services, only Belize has English as its official language. And not only do Belizeans speak English, but they also…

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