As the singular English-speaking country on the Yucatan Peninsula, Belize offers American brands a valuable customer service resource. The country’s skilled workforce brings affinity for U.S. culture, and the friendliness of Belize’s Caribbean neighbors to their roles in business process outsourcing. Learn more about the benefits of partnering with Protel BPO in this article.
A few years ago, digital marketing was lauded as the strategy to end all other B2B lead generation efforts. Many marketers believed that email newsletters, social media and other digital marketing efforts would eliminate the need for traditional lead generation. As the strengths and weaknesses of digital marketing were discovered, it became clear that marketing…Details
Tips on Choosing the Right Telemarketer for Lead Generation Lead generation is the foundation of any good sales strategy. One of the most powerful tools used in lead generation campaigns is telemarketing. It’s a method whereby you gather a multitude of information that helps you shape a strategy that is ultimately more beneficial in many…Details
Tips on a More Impactful Lead Generation Campaign A lead generation campaign utilizes a number of methods to achieve success. While nearly everyone has embraced digitization and there are many high-tech resources out there today, going with a decades-old method still provides great benefits, and that method is telemarketing. Telemarketing is one of the most…Details
There’s Nothing Passive About B2B Telemarketing The advent of digital marketing methods often requires a trial-and-error approach. You test out a few strategies, and eventually, the analytics will tell you what sticks. Thankfully, there’s one tool you can use that doesn’t require money, time and resources to find out what’s working. B2B telemarketing gives you…Details
Why You Should Include B2B Telemarketing You have a lot of options when it comes to marketing channels, with digital varieties like email and social media providing a personalized way to connect with customers. While you should take advantage of digital opportunities to engage your audience, it’s important to note that there’s still no replacement…Details
Creating a highly personalized customer experience is no longer what you do to gain an edge over your competitors. It’s what you do to survive in a competitive market. And you do it with an outsourced contact center. A recent survey about the importance of customer experiences conducted by Harvard Business Review Analytic Services included…Details
Providing the ultimate, personalized customer experience is at the top of your priority list. But you know that even with high-quality products and a perfect price point, your customers can all too easily switch to a brand that seems to value and “know” them. You may find that you can best meet your customers’ expectations…Details