The cost of employee attrition is high. Outsource your customer service for a positive impact.

Outsourcing to a Contact Center Can Solve the Challenges of High Attrition

When customer service representatives leave their posts in droves, companies lose money and customers get less-than-optimal service. Unfortunately, the customer service industry is notorious for its turnover rate. Nailing down the reasons for such high employee attrition is difficult, as every company’s experience can differ, but one of the common themes is that employees are…