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  • About Us
    • Why Protel BPO?
    • Why Belize?
    • Our Team
    • Our Community
  • Resources
    • Blog
    • White Papers and Case Studies
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    • In the News
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  • 📞 (888) 898-1426

Tag Archives: The Belize Touch

The value of inbound contact center services through a nearshore company.

Inbound Contact Center Services Through a Belize-Based Company

Inbound contact centerBy Ronen Ben-DrorJuly 13, 2021

If you’ve decided it’s time to outsource your inbound contact center services, you should consider a nearshore organization. Why nearshore? The answer for those who have gone this route revolves around the fact that they’re getting offshore savings with nearshore advantages. One of the best places for nearshore inbound contact center services is Belize —…

Improve the customer experience by outsourcing your contact center.

Make the Smart Move by Outsourcing Your Contact Center

Outsource Customer ServiceBy Ronen Ben-DrorJune 1, 2021

If you’ve ever talked to a company leader who tried to install an in-house contact center, you probably learned pretty quick why it didn’t work out. From staffing woes to cost overruns, time and energy spent training employees to seeing the brand’s image take a dip — there are plenty of reasons for outsourcing your…

Order taking, upselling and cross-selling are just a few of the services available with an outsourced customer experience.

Does Your Outsourced Customer Experience Have “The Belize Touch”?

Customer ExperienceBy Ronen Ben-DrorMay 11, 2021

Providing the ultimate, personalized customer experience is at the top of your priority list. But you know that even with high-quality products and a perfect price point, your customers can all too easily switch to a brand that seems to value and “know” them. You may find that you can best meet your customers’ expectations…

With competitive costs and experienced staff, Protel BPO stands apart from other contact center providers.

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