Unlocking the Power of Call Center Data: A Glimpse into 2025 and Beyond
Ever wondered how some businesses seem to know exactly why you’re calling before you even say a word? You’re not alone—71% of customers expect companies to anticipate their needs. The secret sauce? Customer data. In today’s fast-paced world, data isn’t just a buzzword; it’s the heartbeat of effective business strategies. This rings especially true for…