The Belize Difference
If you are not familiar with this Caribbean treasure, you might miss some of the unique benefits it has to offer as a nearshore contact center location. Protel BPO is located in Belize City, Belize, at the heart of the Central American country.
Belize is the only country in the region with English as its official language, but over 50% of the population also speaks Spanish. This means that when you partner with Protel BPO, you get the benefit of English-first, bilingual agents.
In addition, Belize shares a culture with Americans. When your customers reach one of our professionally-trained, English-speaking agents, they will experience the same quality of service that they receive from your in-house employees. You will also find that the added warmth and friendliness that is a hallmark of Belize hospitality provides a benefit that cannot be matched.
The Nearshore Benefit
As a nearshore contact center location, Belize is a convenient location for your company. In the event that collaboration and planning may require an in-person meeting, Belize is only a short flight from Miami. With little advance planning or expense, you can easily meet with our team to create a customized program that works as an extension of your company.