In the News

Our unique approach to our people, our culture and our success is a story we love to tell. Please view our recent news articles here:

Don’t risk alienating your customers with poor customer service. Choose nearshore Protel BPO as your customer care representative.

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WHAT SETS THE BEST CONTACT CENTER SERVICES APART? YOU MAY BE SURPRISED

Originally published online by CSM: The Magazine for Customer Service Managers & Professionals, May 16, 2023.

CX Insight Cover

WHY HAVING THE RIGHT BPO PARTNER MATTERS: THE ANSWER IS MUCH, MUCH CLOSER THAN YOU THINK

Originally published in CX Insight Magazine, October 2022.

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