About Us
Founder Kevin Herrera launched Protel BPO in 2012 after recognizing the need for Belize’s labor force to be less dependent on other countries. Opening a BPO contact center offered residents the opportunity to develop professional skill sets outside of Belize’s tourism and marine export industries. We have since grown to offer home-agent solutions and opened a second brick-and-mortar location in 2022. After more than 13 years in business, Protel BPO has earned a reputation for providing top-tier customer service for significantly lower costs than the average U.S.-based contact center. The warm, generous culture of Belize is a key part of our positive company culture, and our agents bring a friendly, welcoming attitude to all customer interactions and business processes.
Culture, Experience, and Value
Contact Protel BPO to see how our services enhance your business.
