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Daily Archives: December 13, 2022

Outsourcing to a nearshore contact center can help you improve customer satisfaction rates.

Reasons to Partner With a Nearshore Contact Center

Outsource Customer ServiceBy sjcmarketingDecember 13, 2022

Turnover for customer service agents for many businesses has been challenging lately, which is only compounded by the difficulty of finding the right talent. There are also frustrations involved with training and onboarding new employees, only to lose them shortly after they’re done with their training. It seems like a no-win situation, but when you…

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